Why municipalities use FileCap to send and receive sensitive information from residents

Nov 23, 2023

Municipalities and local or regional government agencies play a critical role in serving their residents, which often involves handling sensitive Personally Identifiable Information (PII). This information, including Citizen Service Numbers (BSN), dates of birth and more, requires the utmost care in transmission to protect residents' privacy and ensure data security. In this blog post, we dive into how FileCap acts as a reliable solution, allowing municipalities to securely exchange documents while minimizing the risk of data loss or leaks.

The sensitive nature of municipal data

Municipalities and government agencies handle sensitive data, including Citizen Service Numbers, dates of birth and other personally identifiable information (PII) of residents and citizens. Research highlights the growing threat of data breaches in government operations. Secure data transfer is critical because breaches lead to financial losses and erode public trust. FileCap addresses municipal data privacy needs by providing a secure environment for information exchange. It specializes in protecting sensitive municipal data, provides robust protection against evolving cyber threats, ensures data integrity and preserves the trust and privacy of citizens.

FileCap: the guardian of sensitive municipal data

FileCap acts as the guardian of sensitive municipal data and provides a secure environment for information sharing. Seamless integration with Microsoft Outlook, the default email solution for most municipalities, simplifies secure data sharing within the familiar Outlook interface. This Outlook add-in simplifies attachment handling, detects sensitive content and routes it securely. It is invaluable to municipalities and improves data protection and efficiency. FileCap stands as a trusted ally, enabling municipalities to effectively protect their data with secure document sharing.

Business rules for enhanced security

FileCap's Business Rules allow municipalities to implement multi-faceted security measures. For example, recipient authentication requires email confirmation before sensitive data transfers, with exchanges occurring only with authorized parties. Content inspection automatically scans for keywords or patterns that indicate sensitive data, triggering user prompts for authentication or encryption. In addition, time-based access rules limit data accessibility, reducing exposure risks to municipal data privacy. These proactive measures ensure that FileCap maintains control and compliance in data exchanges.

Minimizing the risk of data loss

FileCap's Business Rules act as a robust safety net and significantly reduce the risk of data falling into unauthorized hands. For example, FileCap automatically moves recipients from the CC to the BCC section of an email before it is sent, improving privacy by hiding recipient addresses. In addition, FileCap's unique feature allows senders to immediately retract a sent message if the wrong content or attachment is included or an incorrect recipient is used. This secure document exchange mechanism ensures that even in the event of an error, sensitive data remains under the control of the municipality, preventing potential data loss or exposure.

Efficient communication with residents

FileCap not only has security in mind, but also provides municipalities with an efficient and user-friendly communication platform for interacting with their residents. Through powerful enforcement of Business Rules and versatile attachment options, FileCap gives municipalities the tools they need to protect sensitive data and build trust with their residents. With the added capability of direct interaction with residents, FileCap surpasses conventional data protection solutions, providing a comprehensive and reliable communication environment for municipal authorities.

Closing

By integrating FileCap into municipalities' data privacy and communications workflow, you take an important step toward strengthening the security of sensitive resident information. Don't compromise on data security - implement FileCap to safeguard your residents' privacy and ensure responsible data management. Secure your municipal data today with FileCap.

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